We accept the following payment methods:

Debit or Credit card

Paypal

BACS

Yes, a setup charge is a one time fee in order to digitise your design ready for embroidery or print. Currently £9+vat per design

Once you have paid the setup charge for your customisation, you will only be charged the garment and application fees for any future orders unless the logo is changed or altered.

Before placing your order, please be careful to check product size information.

As we supply garments from a wide variety of manufacturers there is no such thing as a standard size. A medium item from Uneek maybe a different size to a medium by Helly Hansen.

Every product has a size guide next to the sizes for the item, which shows the specific sizes for that item.

The maximum print area is 30cm wide by 40cm high.

All design sizes are specified by their width, with the height set proportionally to the width.

The recommended sizes are as follows: (All sizes are Approx)

Left Chest/Right chest
80-120mm

 

Centre Back/Centre Chest
200-300mm

 

Left/Right Sleeve
80-100mm

 

Top Chest/Top Back/Bottom Back
150-300mm

 

Front of hat/cap
100mm

 

Please note, the recommended sizes are a general guide and not all logos can be made to the maximum size. When choosing a position, please take into account the design, and how it would look. Please contact us if you would like any help. Please note that not all small text and shading can be embroidered, if there is a problem with your logo we will contact you.

GSM stands for Grams per Square Meter and is how the thickness of a garment is measured.

The higher the GSM number, the thicker the fabric.

Ideally, the image should be created at 300 dpi.

The general rule is that if your image appears pixelated or blurry as you view it on the screen, then it will be the same, or slightly worse, once printed.

This is because our machines are so sophisticated that they pick up every detail.

Not sure on your artwork quality? Don’t worry, our expert artworkers review every order and we will contact you if we don’t think we can get a great result with your upload.

This is backing, it is used to stabilise the item during the embroidery process.

Just give our friendly customer service team a call on 01213140904 or email us at info@printedstitches.com

We strive for 100% Customer Satisfaction however if you are not completely happy then please contact us so we can look into this for you.

In order for us to investigate any issues further and to ensure your issue is resolved properly, we request you to provide us with a picture of the areas you are unhappy with.

Please email:info@printedstitches.com

Or

Call us on: 01213140904

We have no minimum order so you are welcome to purchase any of our items as single quantities, in order to test the quality, fabric and size before purchasing a larger order.